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Join NZ's #1 Mobile & Digital Services provider and build your career!

WHAT YOU'LL DO

The Practice Lead in the Accounts Receivable function is a pivotal role within Spark's Enterprise Services. This position is responsible for leading and managing the Account Transactions Team, ensuring seamless daily operations, and fostering a collaborative and high-performing environment.

The Practice Lead will work closely with various stakeholders to enhance credit approval and collections processes, contributing to the overall strategic goals of the organisation.

As a Practice Lead, you will be responsible for:

• Leadership & Culture:
• Provide effective leadership, supporting craft development for a diverse team and fostering an inclusive and empowered culture with a growth mindset.
• Act as a servant leader, focusing on the personal and professional growth of team members.
• Operational Management:
• Lead day-to-day operational activities, including assessing manual credit approval referrals and managing collections-related activities.
• Continuously assess and enhance credit approval and collections processes for operational efficiency, accuracy, and adherence to industry standards and organisational policies.
• Strategic Collaboration:
• Collaborate with key stakeholders across the organisation to address credit-related matters.
• Work closely with the Financial Assist Team Lead on upcoming business objectives.
• Process Improvement:
• Actively seek opportunities for improvement through automation, process optimisation, and upskilling initiatives.
• Support the onboarding of new products, processes, and systems within the Financial Assist team.
• Training & Development:
• Lead quality training and upskilling programmes for team members.
• Translate complex technical solutions into easily understandable language for both senior leadership and customers.
• Team Management:
• Effectively lead the team in the absence of the Financial Assist Team Lead, strategically reallocating team members to ensure optimal coverage across all functions.

WHO YOU’LL BE

As an Accounts Receivable Practice Lead you are:

·        Proficient in Accounts Receivables: Adept at developing skills and proactively addressing gaps for seamless daily operations.

·        Passionate about leadership - by seeking to understand by listening, and focusing on the growth of people through Blue Heart Culture & Growth Mindset

·        Able to foster a collaborative team environment, working effectively with colleagues to achieve store goals and deliver exceptional customer service

·        Optimistic, you foster enthusiasm among the team in bringing UFL vision to life.

·        A critical thinker - using my Initiative to identify gaps - and to get things done.

·        Adaptable and flexible to changes in priorities and demands.

·        Decisive: Make necessary decisions in a timely fashion.

·        Self-directed and can be relied on to work when no-one is watching with the highest integrity.

WHAT YOU’LL BRING

·        At least three years working in an accounts receivable role for a large NZ-based business

·        At least 12 months experience in a leadership role, within an accounts receivable function

·        A bachelor’s degree in a related field (Business Studies, Management, or Accounting)

OUR BENEFITS

These are just one of the many things that make working at Spark that extra bit special. Along with competitive pay, a vibrant and supportive growth-focused culture, we offer over $5,000 worth of benefits a year available to you just for being with Spark:

·        Uncapped Commission

·        Monthly $120 Spark credit to use on any of our amazing products (at staff rates!)

·        Comprehensive medical insurance & life and income protection

·        Enhanced parental leave payments - including top-up to 100% base salary on top of the government contribution for 26 weeks.

·        Development opportunities with countless career pathways within the wider Spark group.

·        Leading edge health and wellbeing support including wellbeing coaches and in-house Specialist Clinical Support.

·        $1,500 referral scheme - get your mates to join and make some extra cash!

·        And much more...

OUR SPARK STORY

Millions of New Zealanders and thousands of businesses turn to us as Aotearoa's largest telecommunications and digital services company. With our roots dating back to the 1800's, Spark is woven into the fabric of Aotearoa, and we are committed in our purpose of helping ALL of New Zealand WIN BIG in a DIGITAL WORLD, through amazing technology.

With this commitment to our country comes a commitment to our people. We want you to connect and bring your whole self to work so we can celebrate the unique things that make you, you. We're thinking big about transforming our country and our inclusive culture is all about embracing your story and empowering you to grow through your journey here at Spark. By embracing this diversity, we enhance our understanding of the world around us and unlock endless potential.

We operate in an exciting and constantly evolving industry, and this brings new and unique challenges every day. Across Spark we are empowered to deliver better outcomes for the fast-changing needs of our customers. The traditional hierarchical organisational structure has been scrapped in favour of a transparent and collaborative Agile environment that leverages diversity and in turn creates highly productive teams. We step up to the challenge every time, taking ownership to achieve great things on our quest to shape a better future together.

We strive to enable better outcomes for ALL of New Zealand - so come join us today, on our quest to make a difference towards OUR TOMORROW.

Location: Christchurch, New Zealand

Hours per week: 40

Salary : $65,000 -$70,000