Chapter Lead - Public Cloud - Auckland, Wellington - 59769 - Spark

General information

Location

Auckland, Wellington

Expertise

Client Delivery, Consulting, Leadership, Technology

Job Level

Experienced, Management

Employment Type

Permanent full-time

Close Date

18-Apr-2025

Ref #

59769

Description & Requirements

As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.

About the Role:

The Chapter Lead for Public Cloud is responsible for managing the AWS and Azure Cloud architecture and DevOps engineering teams. This includes managing the team members and talent to address existing and emerging demand, and to address operational metrics including capacity and talent. The role also includes a strategic element, as the role will be working closely and extensively with the Cloud service line and product owners to formulate Spark's offerings.

Day to day you will be involved in:

Manage the AWS Architect and DevOps teams, and the Azure Architect and DevOps teams
Coach and develop the team’s craft expertise and capabilities, and act in a 'hands on' practice lead and mentoring capacity
Manage the team’s capacity to meet customer and operational demands to meet KPIs and optimise the P&L, and shape the workforce for future success
Deliver to specific customer billable projects where required (est. 30-50% of time)
Point of proactive engagement for feedback and input on team members’ performance, including escalation
Offer strategic insights to the Public Cloud product teams based on industry knowledge and market trends, backed by extensive product expertise
Develop and maintain influential relationships across diverse stakeholders within the Spark Group

What experience you'll bring?

Proven track record of successfully leading high performance Cloud technical, consulting and product team
Extensive background in consulting through a collaborative leadership style
Strong relationship building, influencing, internal and external stakeholder management
Established track record of leading operational improvements to drive sustainable efficiencies and results within a consulting environment
Demonstrated financial and commercial capabilities across Chapter disciplines and P&L lines
Customer centric, people-focused style of management, with strong communication skills and comfort engaging across a wide range of solution disciplines
Systems thinking, proactive approach to problem solving, bringing clarity and solutions to challenges that have a high degree of ambiguity and uncertainty

This is your opportunity to lead from the front, develop top-tier cloud talent, and be the cornerstone of how Spark delivers cloud at scale. Let’s build what’s next – together.

WHY CHOOSE US: 

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai 

Within Spark Business Group, we are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability. 

Sustainability: Toitū  

Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion. 

Benefits: Awhina

Our people matter and we make sure we look after them.  As a valued employee of Spark, we’ve got our people covered with a range of leading benefits including: 

Wellbeing – comprehensive medical insurance, life, and income protection.  Access to wellbeing coaches, EAP, and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support, and study leave.
Spark Credit – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.
Spark Share scheme – periodically we offer the opportunity to buy into our share scheme. 
Career development – Development opportunities with countless career pathways within the wider Spark group

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).

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