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As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.

Play a key leadership role in supporting Spark’s project and consulting professionals — driving operational excellence, delivery readiness, and high performance at scale.

Spark’s Enterprise Project & Consulting teams plays a vital role in delivering technology-led transformation for some of New Zealand’s largest organisations. Behind every successful engagement is a strong operational foundation — and that’s where you come in.

As our Project & Consulting Enablement Lead, you will support the Chapter Area Lead to ensure the smooth, efficient, and future-ready operation of our national project and consulting chapters. From governance and delivery hygiene to capacity planning, tooling, and team enablement, you will be the operational force that keeps everything running at pace and scale.

This is a hands-on leadership role for someone who thrives in detail, thinks holistically about operations and delivery, and is passionate about enabling high-performing project and professional services teams to succeed.

What you will be doing:

• Lead the operational performance strategy across the Projects & Consulting Services domain
• Review, build and evolve delivery frameworks, governance models, and operational tooling to drive consistency, quality, and compliance
• Enable delivery excellence by ensuring the right tools, reporting, templates, and hygiene practices are in place and adopted across all teams
• Support the Tribe Lead and Chapter Area Lead in capacity management, workforce planning, and aligning team capability with demand and financial KPIs
• Drive uplift in delivery readiness, compliance, and risk management across the team
• Champion the use of AI, data and insights to inform planning, performance tracking, and continuous improvement
• Act as a key coordination point across teams to align with product, sales, and service line roadmaps
• Help embed best practice consulting and project delivery disciplines through playbooks, onboarding frameworks, and knowledge-sharing initiatives

 What you will bring:

• Strong operational and governance experience within a consulting, project delivery, or professional services environment
• Demonstrated commercial acumen with a clear understanding of how operational efficiency and performance link to cost, margin, and value creation
• Excellent understanding of delivery hygiene, processes, and service operations within a technology or transformation context
• Ability to work cross-functionally and influence teams without direct authority
• Skilled in using data and tools to drive performance, manage risk, and support decision-making
• Someone who connects the dots across people, tools, and processes to drive improvement
• Experience in workforce planning, resource management, or chapter operations
• Detail-oriented, structured, and comfortable operating in a fast-paced, matrixed environment
• A collaborative mindset and a passion for enabling others to do their best work

Ready to make a behind-the-scenes impact that powers front-line delivery?

Join us and help shape the operational backbone of Spark’s national consulting and project services capability.

WHY CHOOSE US:  

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai  

Within Spark Business Group, we are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.  

Sustainability: Toitū   

Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.  

Benefits: Awhina 

Our people matter and we make sure we look after them.  As a valued employee of Spark, we’ve got our people covered with a range of leading benefits including:  

• Wellbeing – comprehensive medical insurance, life, and income protection.  Access to wellbeing coaches, EAP, and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
• Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support, and study leave.
• Spark Credit – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.
• Spark Share scheme – periodically we offer the opportunity to buy into our share scheme. 
• Career development – Development opportunities with countless career pathways within the wider Spark group

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).