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The role:

The Applications Specialist is a role where you will provide functional analysis and bring solutions to life to Delivery at Entelar Group.

Reporting to the PMO Lead, this role requires someone who is an expert in applications and can build and deliver to the platform roadmap. This is a key role in partnering and collaborating with the wider business and our customers to deliver maintenance, administration, and coordination of issues across our applications.

This role will include the following:

• Deliver training and user support. Supporting the proper use of applications, identifying and escalating issues as required.
• Document management including maintaining and updating templates, process documentation, configuration documentation, and training materials. 
• Implement and communicate updates and improvements to users and stakeholders. 
• Make recommendations for the development of the applications across the application suite, including input on product roadmaps, change management, and supporting the improvement in efficiencies across the suite.
• Planning and scheduling upgrades and fixes, staying up to date with new releases in Sitetracker and Salesforce platforms, and leading User Acceptance testing.  
• Offer expert advice on best practices of applications supporting Delivery processes and stakeholders
• Sustain a cohesive team culture, taking the lead in promoting, taking ownership of, and delivering exceptional system experiences to all stakeholders

Skills & experience you need. 

• At least 3 years' experience in a similar role
• Previous Project Management experience
• Have support experience with CRM/ERP systems such as Salesforce, Dynamics and/or Site Tracker
• Relevant tertiary qualifications 
• Proven experience with the Salesforce or Site Tracker platform and its implementation would be an advantage. 
• Solid MS Office skills 
• Strong organization and administrative skills
• Be a fast learner

What we can wow you with. 

In return, you will be part of a rapidly growing team in a newly established part of the business where you will play a key role in shaping the team as we grow. We will be creating the culture together, fostering a work environment that is inclusive which enables us to be innovative, creative, and better problem solvers. We recognize and embrace differences and diversity in our workplace where our people are seen, welcomed and their opinions valued. We also offer Hybrid working.

We also offer market leading benefits including: 

• Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme. 
• Hybrid ways of working – for most teams at Spark this means being in the office for 3 days a week, and 2 days being flexible. 
• Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave payments & support, and study leave. 
• Spark Credit – We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products. 
• Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark. 
• Retail benefits – the latest devices and accessories at any Spark retail store at cost plus 5% plus GST 
• Marram – great rates with Marram on healthcare reimbursements and access to holiday homes at below market rates 
• talkischeap.co.nz - access to up to 25% off everything in store at talkischeap.co.nz – an online store that sells phones, tablets, and other devices.  

 PLEASE NOTE: only candidates currently in New Zealand or with current work rights in New Zealand will be considered.