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Dell Business Development Manager

As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.

We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.

About the Role:

The Dell Business Development Manager (BDM) for the Dell Ambassador Program is a strategic role aimed at driving growth, strengthening partner relationships, and championing Dell Technologies’ channel initiatives. Embedded within the Dell Ambassador Program, the BDM serves as the primary onsite channel resource and main liaison between Dell and Spark.

Day to day you will:

·       Act as the dedicated “Dell Ambassador” for Spark, ensuring delivery of all program roles, KPIs, and responsibilities.

·       Develop and execute quarterly business plans aligned with partner goals and Dell’s strategy, using market development funds (MDF) effectively.

·       Drive revenue growth by identifying and securing new business opportunities.

·       Build and maintain strong relationships with key stakeholders, acting as the main point of contact for channel initiatives and escalations.

·       Promote Dell’s value proposition, programs, and resources to partners.

·       Monitor and report on partner performance, ensuring timely submission of required dashboards and proof of execution.

·       Collaborate with Dell’s sales, marketing, and technical teams to deliver superior outcomes.

·       Ensure compliance with all program terms, policies, and deadlines, including MDF management and documentation.

·       Resolve issues related to order management, revenue, KPIs, and partner disputes.

·       Uphold high ethical standards and responsible use of resources.

What experience you'll bring:

·       Act as the dedicated “Dell Ambassador” for Spark, ensuring delivery of all program roles, KPIs, and responsibilities.

·       Develop and execute quarterly business plans aligned with partner goals and Dell’s strategy, using market development funds (MDF) effectively.

·       Drive revenue growth by identifying and securing new business opportunities.

·       Build and maintain strong relationships with key stakeholders, acting as the main point of contact for channel initiatives and escalations.

·       Promote Dell’s value proposition, programs, and resources to partners.

·       Monitor and report on partner performance, ensuring timely submission of required dashboards and proof of execution.

·       Collaborate with Dell’s sales, marketing, and technical teams to deliver superior outcomes.

·       Ensure compliance with all program terms, policies, and deadlines, including MDF management and documentation.

·       Resolve issues related to order management, revenue, KPIs, and partner disputes.

·       Uphold high ethical standards and responsible use of resources.

WHY CHOOSE US:

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai

At Spark, we are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.

Sustainability: Toitū

Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.

Benefits: Awhina

Our people matter and we make sure we look after them.  As a valued employee of Spark, we’ve got our people covered with a range of leading benefits including:

·       Wellbeing – Comprehensive medical insurance, life and income protection.  Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.

·       Hybrid ways of working – for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible. 

·       Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave payments & support, and study leave.

·       Spark Credit – We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.

·       Spark Share scheme – periodically we offer the opportunity to buy into our share scheme.

·       Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).