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At Entelar Group we believe information and communications technology (ICT) in all its forms should be seamless, easy and something our customers should never have to worry about. Thats because New Zealanders being able to connect with other New Zealanders and the world is the key to keeping this country working.

From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected – backed by superior service, unequalled expertise and leading technical and engineering know how.

About the Role: 

We are seeking a Field Engineer who is passionate about technology and problem solving, someone who can get stuck in and get things done, but also possesses excellent customer service skills, is friendly, outgoing and a team player. The role is based in the Waikato, Bay of Penty and Gisborne areas. The successful candidate will also have experience in supporting (including build capability) the following networking technologies:

•Network Transport

•Core IP Nodes

•Fibre Install

•Inside Plant Technologies

•Various (incl. Legacy and Telephony/PSTN) Network systems  

Day to day you will: 

• Be carrying out technical work in the field, including Exchange, Datacentre, Government and Customer environments
• Be working with NOCs, Lev 2 support, customers, vendors and 3rd parties
• Be multi-skilled as you maintain wide range of telecommunications network equipment
• Be leveraging on your experience to carry out fault analysis and maintenance support on different networks
• Carry out fibre build and provisioning work
• Operate fibre and telecommunications test instruments
• Be aware and compliant in Health & Safety
• Be resourceful, and innovative but know when to escalate issues.
• Be self-motivated and be able to work unsupervised.

What experience you'll bring: 

More than 5 years’ relevant telecommunications experience, with a desire to grow your skills in new technologies

Knowledge of Exchange, Datacentre, Government and Customer environments

Experience working in high-pressure environments, as well as the ability to adapt to change, and changing technologies

Experience in fault analysis and maintenance support

Experience in Field Support for ISP equipment including IP, Ethernet and PSTN

Experience in Network Transport technologies including Legacy and OTN

Fibre build and provisioning experience including ODF patching and tie cable installation

Good Network build understanding and capability

Ethernet and Switchboard cabling experience

Experience and understanding around operating fibre and telecommunications test instruments

Health & Safety aware and compliant

Excellent customer service skills

WHY CHOOSE US: 

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai  

We are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be “how things are done here”, embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.  

  Sustainability: Toitū  

Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.  

Benefits: Awhina 

 Our people matter and we make sure we look after them.  As a valued employee of Entelar Group we’ve got our people covered with a range of leading benefits including:  

•  Wellbeing – Comprehensive medical insurance, life and income protection.  Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.  

• Leave – in addition to four weeks annual leave, we offer purchased leave, and enhanced parental leave support.

• Spark Credit – We provide permanent employees with $120 monthly Spark credit on their Spark account to use on any of Sparks amazing products or services.  

• Spark Share scheme – periodically we offer the opportunity to buy into the Spark share scheme. 

• Career development – access to an internal marketplace that connects employees with experiential, on the job learning across the Spark business group.   

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).