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As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses. 

We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand. 

About the role: 
Join Our Team as a DC Shift Engineer: The Heartbeat of Our Data Centre 

Are you ready to be the backbone of our data centre's operations? As a DC Shift Engineer, you'll be the go-to person ensuring everything runs like clockwork. You'll have the exciting responsibility of overseeing our engineering systems around the clock, making sure they're humming along efficiently and without a hitch. 
 

Key responsibilities include:  

• Operations Management: Ensuring all systems function efficiently and reliably. 

• Emergency Response: Taking charge during critical system failures, including making safe and escalating issues. 

• Maintenance: Monitoring, supervising, and leading maintenance activities during scheduled shifts, including the operation of critical infrastructure such as HVAC systems, power supplies, diesel, and fire systems. 

• Troubleshooting: Leading the resolution of technical problems that may arise during the shift and monitoring any potential risk or disruption to services. 

• Health and Safety: Drive positive safety-first culture in daily operations. 

• Shift Coverage: Operate on a 24x7 shift roster covering on call  

About You: 

• 3+ years of relevant work experience in a critical environment, working with the operation of building cooling, electrical, mechanical, life safety systems, Electrical Power Monitoring Systems (EPMS) and Building Monitoring Systems (BMS)  

• Electrical certification - a current NZ Registered Electrician  

• Experienced in the operation of all Power and Building Service systems including proficiency in the operation of Building Management System  

• Experience and proficiency with common desktop applications, particularly Excel   

• Demonstrates Ability to effectively analyse, resolve & communicate technical issues in service angles with understanding of the complexities of operating mission critical Data Centres & Network Buildings   

• Easily works with personnel at all levels, clients, internal stakeholders, Data Centre service line and supplier organizations to drive Service Level Agreement commitments   

• Strives to create an excellent team climate with rewards & recognition to drive performance & standards to meet and exceed the operational requirements.   

• Ability to provide 24x7 shift coverage   

• Knowledge of Uptime Institute, TIA-942 Telecommunication Industry Association standard for Data Centres and/or ANSI/BICSI Standards  

• Proven experience in supporting positive team culture   

WHY CHOOSE US: 

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai 

At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability. 

Sustainability: Toitū 

Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion. 

Benefits: Awhina 

Our people matter and we make sure we look after them. As a valued employee of Spark, we’ve got our people covered with a range of leading benefits including: 

Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme. 

• Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave payments & support, and study leave. 

• Spark Credit – We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products. 

• Spark Share scheme – periodically we offer the opportunity to buy into our share scheme. 

• Career development – Our very own internal marketplace that connects our employees with experiential, on the job learning across Spark. 

 
Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship.