Support Services Lead - Auckland - 62591 - Spark

General information

Location

Auckland

Expertise

Administration

Job Level

Experienced

Employment Type

Permanent full-time

Close Date

18-Nov-2025

Ref #

62591

Description & Requirements

Spark NZ

As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.

We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.

About the Role:

Our Team Purpose and Standards:

· We help leaders at Spark succeed by streamlining processes, anticipating needs, and offering proactive solutions for a smooth journey to success.

About our Team:

Be part of a team of 15, 12 based in Auckland, 1 in Wellington, 1 in Christchurch and 1 in Hamilton. Our team purpose is to build valued, trusted partnerships by providing effective and efficient agile support.

The roles and responsibilities are varied -

Supporting 3-4 leads
Proactive calendar management liaising with key internal and external stakeholders.
Event planning
Travel bookings
Managing expenses and Purchase Orders
Other duties - delegated leave management, arranging carparks and catering as and when required.
Provide backup support within the Support Services team

Working in a Squad opens up the opportunity to partner more with a variety of Leads, to help them achieve their goals by providing excellent support.

We need someone who is reliable, flexible and has a "can do" attitude with a willingness to help others. You need to be well organised and are able to prioritise workload. Experience in multiple diary management is key. Working at pace and being able to pivot is in your DNA and high attention to detail a must.

WHY CHOOSE US:

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai

At Spark, we are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.

Sustainability: Toitū

Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.

Benefits: Awhina

Our people matter and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including:

Wellbeing - Comprehensive medical insurance, life and income protection.  Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.

Hybrid ways of working - for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible.

Leave - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support and study leave.

Spark Credit – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.

Spark Share scheme – periodically we offer the opportunity to buy into our share scheme.
Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa.

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